Terms and Conditions (T&C)
Effective Date: February 7, 2025
1. Provider Information
Plain Solutions GmbH
Theaterstrasse 2, 3942 Raron, Switzerland
Managing Director: Roman Gsponer
Email: support@plain-solutions.net
2. Scope
These Terms and Conditions (T&C) apply to all contracts for the purchase of software licenses from Plain Solutions GmbH, completed via the Paddle platform. By purchasing a license, the customer agrees to these T&C.
3. Conclusion of Contract
The conclusion of a contract is subject to the Paddle Checkout Buyer Terms and Conditions.
4. Prices and Payment Terms
Payments are processed through Paddle. Plain Solutions GmbH is not subject to VAT. All prices are therefore exclusive of VAT. The payment terms of Paddle apply.
5. Delivery and Download
After completing the purchase, the customer will receive the license information via email. The software is available for download through GitHub. No physical delivery will take place.
6. Right of Withdrawal and Returns
If you are a Consumer, you may cancel this Agreement and return the Product within 14 days without reason. The period starts the day after the Transaction is completed. Sending your cancellation notice within this timeframe is sufficient.
7. Warranty and Liability
The use of the software is at the customer's own risk. Plain Solutions GmbH assumes no liability for damages or data loss resulting from the use of the software. Warranty for flawless functionality is excluded to the extent permitted by law.
8. Data Protection
Payments are processed through Paddle, support is managed via Atlassian Jira, and the software is provided via GitHub. The privacy policies of these respective providers apply. Plain Solutions GmbH does not collect or store personal data beyond these platforms.
9. Final Provisions
Swiss law exclusively applies. The place of jurisdiction is the registered office of Plain Solutions GmbH in Raron. If any provision of these T&C is found to be invalid, the remaining provisions remain unaffected.
Contact
Plain Solutions GmbH
Theaterstrasse 2, 3942 Raron
Email: support@plain-solutions.net
These T&C are effective as of February 7, 2025.